A picture containing text, electronics, black

Description automatically generated

Yealink T54W
 Quick Reference Guide


Call Handling


Blind Transfer

  1. During an active call, press the Transfer soft key. The call is placed on hold.  
  2. Enter the number/extension you would like to transfer the call to.
  3. Press the B Transfer softkey.  

Attended Transfer  

  1. During an active call, press the Transfer soft key. The call is placed on hold.  
  2. Enter the number/extension you would like to transfer the call to; press Send.
  3. When the second party answers, announce the call then press the Transfer soft key.  

Parking a Call

  1. During an active call: Press a Parking Lot slot that is not occupied and the call will be transferred to that Lot number. An occupied Parking Lot will have a solid red light on.
  2. To resume the call:  Press the Parking Lot key where the call was placed.

Setting Up a 3-Way Conference Call

  1. During an active call, press the Conference soft key.
  2. Enter the extension or external number of the second party, then press the Send soft key.  
  3. Press the Conference soft key again when the second party answers. All parties are now joined in the conference.
  4. Hang up the handset to disconnect all parties or press End Call.

Do Not Disturb (DND)

  1. To activate or deactivate DND: Press the DND soft key when the phone is idle.

 

Call History

While the phone is idle:

  1. Press the History soft key.
  2. Press         or         to switch between All, Missed, Placed, and Forwarded; select Enter.
  3. Select an entry from the list using the up and down arrow key.
  4. To place a call to that number:  Press the Send soft key; or
  5. To view information about the entry:  Select the Option soft key, then select Detail from the prompt list; or
  6. To add to your Local Directory:  Select Add to Contacts; or

Add to Blacklist: Select if you want to block a caller.


Key Descriptions


VoiceMail


The message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.

  1. Press the            A close-up of a logo

Description automatically generated with medium confidence or the View soft key.
  2. Either press the OK button or the Connect soft key.
  3. Enter your voicemail password when prompted. By default, this will be your extension twice.
  4. To listen to your voice messages, press 1. By default, new voicemails will play automatically.
  5. Listen to each prompt for the different voicemail options.
  6. When finished, hang up or press #.

Recording Your Voicemail Greetings  

  1. Call into your voicemail (see above steps).  
  2. Press 0 for Mailbox Options.  
  3. Select Record Unavailable. This is for when someone gets to your voicemail and you are not currently on another call.  
  4. Select Record Busy. This is for when someone gets to your voicemail and you are currently on another call or on DND.  


Connecting to Bluetooth


Activating Bluetooth

Activate the Bluetooth mode first when you need to connect to the Bluetooth device to your phone.

  1. Navigate to Menu > Basic > Bluetooth.
  2. Select On from the Bluetooth field.
  3. Select Save.

Pairing a Bluetooth Headset

When you need the Bluetooth headset to handle calls, you should pair and connect it to your phone in advance.

  1. Make sure the Bluetooth headset is discoverable.
  2. Navigate to Menu > Basic > Bluetooth.
  3. Select Scan to search the Bluetooth devices. The phone proceeds to scan the local Bluetooth devices and the screen displays the available Bluetooth devices.
  4. Locate your Bluetooth headset; select Connect.


Connecting to Wi-Fi


Connecting to an Available Wi-Fi Network Manually

When you enable the WiFi mode, the phone automatically connects to the saved wireless network; however, you can also connect it manually.

  1. Get the password of the wireless network from your system administrator. Make sure that the Wi-Fi mode is activated.
  2. Navigate to Menu > Basic > Wi-Fi.
  3. Highlight the X Available Network(s); select Enter. NOTE: X = the number of available networks.
  4. (Optional) To research the available network, select Scan.
  5. Highlight the desired wireless network; select Connect.
  6. If the network is secure, enter its password.
  7. Select OK.