Method #1 – Email message as attachment to Microsoft

Available for: Microsoft Outlook, Outlook Web Access (OWA), Other email clients such as Apple Mail

The following instructions are from Microsoft’s article on how to submit spam or phishing messages by sending them as an attachment to Microsoft. For further information, click here to read the original Microsoft article.

  1. Create a blank email message.
  2. Address the message to the Microsoft team that reviews messages, as follows:
    1. For junk messages:
    2. For phishing scam messages:
  3. Copy and paste the junk or phishing scam message into the new message as an attachment.
     Note: You can attach multiple messages to the new message. Make sure that all the messages are the same type — either phishing scam messages or junk email messages. > Leave the body of the new message empty.
  4. Click Send.

Method #2 – Report Message Add-In

Available for: Microsoft Outlook

Microsoft has recently released a new add-in called the “Report Message Add-In” which adds an easy to use reporting button to your Microsoft Outlook toolbar. If the add-in has been enabled for your organization, you may use the following instructions to report a message to Microsoft.

  1. With the message selected in your email list, select “Report Message” in your Outlook toolbar.
  2. Choose the appropriate category for the message (junk or phishing).
  3. Choose whether you would like to send a copy of the message to Microsoft for further analysis.

For further information regarding the Report Message Add-In, please click here. If you are a Diligex customer using Office 365 and do not see the Report Message Add-In within Outlook, we are currently in the process of rolling it out to all users.

Method #3 – OWA built-in reporting functionality

Available for: Outlook Web Access

If you access your email via Outlook Web Access, you can utilize it to report messages to Microsoft. There is a limitation with this method though, in that you can only report it under the generic category of “junk”.

  1. Right-click on the message you would like to report.
  2. Select “Mark as junk”.
  3. On the pop-up, select whether you would like to report the message to Microsoft for further analysis.

Proper spam and phishing detection is a great way of helping protect your data. If you are a Diligex TotalCare client and are ever unsure about the legitimacy of an email message, feel free to let us know and we will be happy to assist with providing an analysis. If you are not currently a Diligex Total Care subscriber, feel free to contact us at to learn how Diligex can help keep your company’s data safe and secure.