Email Services

General FAQ for Email Services

Dunlap and Kyle Email Security Policy
Overview We have made recent changes to our email filtering policies and continue to tweak and make improvements.  While security is never convenient, we a...
Thu, Oct 13, 2022 at 3:09 PM
Stop Messages from Going to Junk Folder
If you are missing emails and they are going to your Outlook Junk mail folder, there is a way you can stop this from happening.  We cannot directly control ...
Fri, Feb 19, 2021 at 12:07 PM
How to Turn Off Outlook’s Junk Email Filter
How to Turn Off Outlook’s Junk Email Filter Edit Your Spam Filters If Outlook sends regular emails to the Junk folder, this is because your spam filters a...
Mon, Apr 4, 2022 at 11:59 AM
Outlook Won't Launch / Outlook Hangs at Startup
Occasionally outlook will not launch or hangs on launch. In this case opening outlook in safe mode, closing outlook, launching normally will correct the...
Wed, Jul 15, 2020 at 4:27 PM
Disable and Manage Clutter Folder
Use Clutter to sort low-priority messages in Outlook Outlook for Microsoft 365 Outlook 2019 Outlook 2016 Office for business More... In Outlook 20...
Wed, Jul 15, 2020 at 4:56 PM
Disable Junk Mail Filter
Click the gear icon Under App Settings, click Mail link On the left side, click Mail->Accounts->Block or allow Click the option for "Do...
Wed, Jul 15, 2020 at 4:58 PM
Open Outlook in SafeMode
How to Start Outlook in Safe Mode Using the Outlook Shortcut To open Outlook in safe mode, press and hold the Ctrl key, then select the Outlook shortcut. I...
Tue, Sep 15, 2020 at 9:47 AM
How to Check Mailbox Storage
Sometimes you may receive false notifications about your mailbox storage getting full.  If you want to check your actual mailbox storage, you can follow the...
Thu, Nov 12, 2020 at 8:27 AM
How to Report SPAM / Phishing Emails
Method #1 – Email message as attachment to Microsoft Available for: Microsoft Outlook, Outlook Web Access (OWA), Other email clients such as Apple Mail Th...
Wed, May 5, 2021 at 4:17 PM
Adding Company Email to Iphone
Adding an Exchange account on the iOS device: For iOS 14: Go To Settings > Mail > Accounts > Add Account For iOS 12/13: Go To Settings > Passw...
Fri, Jun 11, 2021 at 2:44 PM