MS Dynamics Ax

General FAQ / Knowledgebase for MS Dynamics Ax

Error while setting server report parameters
Error: Error while setting server report parameters. The item '/DynamicsAX/[reportname]' cannot be found. (rsItemNotFound) Cause:  The u...
Mon, Dec 4, 2023 at 8:41 AM
Etires Manual Inventory Upload
Etyres Inventory Updates If you want to update ALL of your inventory, I would recommend doing this at night. Run “Item Dump New” and include inactive items...
Wed, Jul 15, 2020 at 4:46 PM
Fix issue when invoicing where always have to change "Quantity" to All
Error:  Current Quantity value is All. The recommended value is Packing slip. Do you want to apply the recommended value? Fix issue when invoicing where...
Wed, Dec 23, 2020 at 4:33 PM
How to Cancel a Return Ticket - Unregistering Items on a Return
In order to un-register the items on the return, first an inventory adjustment needs to be created for the 4 tires that are going to be un-registered. Then,...
Thu, Jul 7, 2022 at 10:55 AM
How to logoff Ax
To end or terminate an Ax session, you must follow these steps: Click any active Ax Window Simultaneously press Ctrl + Alt + End on the keyboard ...
Thu, Sep 10, 2020 at 11:15 AM
How to Modify Ax Printer Settings
How to Modify Ax Printer Settings There are a few places in Ax where you may see the following Ax print dialogue box open before printing.  One common exam...
Thu, Oct 5, 2023 at 6:59 PM
Load Close Issue – Error when “Close all work”
Load Close Issue – Error when “Close all work” Once in a while we get into load close issue, user will get into either one issue. When closing all work, w...
Wed, Mar 9, 2022 at 9:30 AM
Resolve Ax Display Issues
There are 2 common display issues in Ax.  Each can be managed by the local computer display settings. Non-standar DPI Settings The first is caused by n...
Mon, Jan 11, 2021 at 12:12 PM
Sales Dashboard - Ax Sales Quotas
There isn’t really a defined place within AX to put quotas.  I had to improvise in other areas of AX, specifically campaigns.  The first thing you need to d...
Tue, Jan 19, 2021 at 4:09 PM
Setup Sales Dashboard TV's
The following guide is relevant only to the DK recommended Samsung TV's that have the built-in "Remote Access" app. Anything else used to run...
Thu, Sep 21, 2023 at 11:25 PM