General FAQ

Adding Line Monitor to Windstream Phone
To add a line monitor to a windstream phone: Open the Windstream portal, then navigate to the extensions manager click the edit pen for the extensio...
Thu, Sep 10, 2020 at 5:00 PM
Amazon Workspaces
If you are on the development team for Dunlap & Kyle, you may be required to access company resources through a private managed workspace.  This wo...
Thu, Feb 15, 2024 at 10:05 AM
DK Logos Brandon Goodwin | Infrastructure Manager (p) 662-712-1297 (Direct) (p) 662...
Fri, Oct 29, 2021 at 4:20 PM
Gateway Tire Oil Change Sticker Printing
On the desktop find the Blue Folder Icon labels "Gateway Tire Sticker Engine" Double click this icon and on the Sign in Screen enter y...
Mon, Oct 5, 2020 at 1:21 PM
How to Change Your Password - Network / Email / Ax / VPN
***Due to new security standards password complexity has been enabled and you will be required to change your password every 90 days.  Your new password mu...
Fri, Sep 1, 2023 at 11:56 AM
How to get Etires API Integration Key
The key is generated when you create the user in Tireweb. Depending on the platform the dealer is using when logging into your site, will depend on what cli...
Mon, Jan 4, 2021 at 7:06 PM
How to Submit an IT Support Ticket
To better support you and to track tech support requests, we have implemented a new ticket system.  Going forward we would ask you to please complete a tech...
Thu, Feb 2, 2023 at 9:40 AM
New User Request Form
Please submit the following form for all new user access requests.
Tue, Aug 22, 2023 at 1:17 PM
Re-calibrate Ingenico ISC250 Screen
Ingenico iSC 250 Screen Calibration Some Ingenico iSC Touch 250 PIN pads may experience touchscreen alignment problems which ma...
Mon, Aug 31, 2020 at 11:58 AM
WorkSpace frequently disconnecting and reconnecting
Why is my WorkSpace frequently disconnecting and reconnecting? 4 minute read When I connect to my WorkSpace using the Amazon WorkSpaces client, th...
Wed, Sep 6, 2023 at 11:58 PM